FAQs

1. ­čÜÜ┬á What is your shop's delivery policy?

Your orders are prepared by our logistics team within 24/48 hours (excluding weekends and holidays), and an email will be sent to confirm the shipment. Delivery times are 4 to 7 working days.

2. ­čöĺ┬áIs my information secure?

Absolutely! Our customers' security is an absolute priority. That's why all payments are secured by our partners Stripe and Paypal.

2. ­čöÖ┬á Can I return a product if I am not satisfied?┬áYes, if you're not entirely satisfied with your purchase, please contact us within 14 days of receiving the product to arrange the return and refund.

Please refer to our refund and return policy. To initiate a return, contact us via email at info@blumise.com.

3. ­čôŽ┬á How can I track my order? Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track the status of your delivery

5.┬á­čĹŹ What are your guarantees and terms ?
All our products are guaranteed in case of malfunction upon receipt. To avail your warranty in case your product doesn't work properly or is damaged upon receipt, contact us via email at the following address: info@blumise.com.

6. ­čĺČ How can I contact you ?┬áSend us an email to the following address : info@blumise.com.